Lesson Payment: Payment for all lessons within a calendar month is due by the first day of each month. All payments should be made through the PaySimple secure online payment system. An invoice will be generated and sent on the 25th of each month to the email address on file. To pay the invoice, click on the "Pay Invoice Now" link within the invoice. If you wish to set up automatic payments (which do not require you to keep track of and manually pay an invoice each month) please contact me and I can set this up for you with the credit card you have on file. 

 

Late payment:  Lesson fees received after the third day of the month will incur a $15 late fee.

 

Cancelled/Missed Lesson Policies

 

To cancel a lesson:  If a student is unable to attend a scheduled lesson please notify the instructor at least 24 hours in advance of the lesson. To cancel a lesson, contact me by phone (240.498.0616) or email (kimmurraymusic@gmail.com).

 

Exceptions to the 24-hour cancellation policy can be made for student illness, family emergency, or inclement weather that makes travel to the lesson hazardous. In these situations, same-day cancellation is acceptable if cleared with the instructor before the lesson. 

 

Missed lesson policies: The following missed lesson policies apply:

 

1. Make-up lesson. One make-up lesson can be scheduled for each lesson that is cancelled in accordance with the above policies. A cancelled make-up lesson is  is forfeit. Parents who would like a make-up for their student should schedules this via the make-up calendar that can be accessed through the studio website.

2. Forfeit of lesson fee. In the following circumstances, a student forfeits the lesson fee for a missed lesson: 1) the instructor is not notified with 24 hours advance notice that the lesson will be missed AND no make-up exception has been made by the instructor; 2) the student is unable or unwilling to schedule a make-up lesson; 3) a make-up lesson scheduled by the student is then cancelled.

3. Additional lesson credits. Credits for missed lessons will only be given at the discretion of the instructor. Contact me if you have extenuating circumstances and would like me to consider a credit. 

4. Severe weather cancellations. If a student cancels a lesson due to severe weather and the instructor is notified in advance of the lesson, a make-up lesson can be scheduled. PLEASE NOTE: lessons are not automatically cancelled if school is cancelled or if students are released early due to severe weather.

 

Instructor cancellations:  In the event that the instructor cancels a scheduled lesson due to illness, severe weather, or other circumstances, no lesson fee is due or a credit will be issued for the affected lessons. When possible, make-up lessons will be offered, though students are under no obligation to make up the missed lesson in this circumstance.

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Waiting for Student Lessons

 

Students, parents, and other visitors are asked to wait in the studio waiting room provided for this purpose. Our yard, patio, garden, as well as all other rooms in our home constitute our private residence and are not intended for student/parent use.

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Late Lesson Arrival

 

Late lesson arrival:  Please note that each lesson starts and ends at the scheduled start/end times. Exceptions for late arrival will be made at the discretion of the instructor based on circumstances and instructor availability.

 

Parent/Guardian Signature (required):

 

I, the parent/guardian for the students named below, indicate by the submission of this form that I have read and understood the lesson policies. I understand that my student’s continued study with Kim Murray indicates willingness to abide by these policies.